Access and use of the site of Vamos Kombinar, Unip, Lda., hereinafter referred to as the Vamos Kombinar
site, is exclusively permitted in accordance with the terms and conditions described herein and the laws of
the Portuguese Republic.
All intellectual property rights to text, images, sound, software and other content on the site
www.vamoskombinar.pt are the property of Vamos Kombinar, Unip, Lda.
Searching on the www.vamoskombinar.pt site is permitted as is the reproduction of excerpts through
printing, downloading to disk or distribution to other persons, but for all cases for promotional purposes,
except in the case of documentation or other files in digital format intended to be used as such. The use of
general content from the site www.vamoskombinar.pt is only permitted for personal use, provided the use of
the media is favourable to the reputational interests of the Vamos Kombinar, Unip, Lda organisation and its
The user may copy, import or use information or symbols on www.vamoskombinar.pt free of charge for
personal or public use, so long as it is not for profit or offensive purposes. However, the user must reference
the source of the information. With respect to the locations to which the www.vamoskombinar.pt site
connects, the copyright holder's authorisation must be obtained, or the source cited, according to
the respective copyright information.
Any attempts to change information, upload information, or any other action that could cause harm or
endanger the integrity of the system are strictly prohibited and may be punished according to the legislation
No part of the www.vamoskombinar.pt site may be reproduced to be sold or distributed for commercial gain,
nor may it be modified or incorporated in any other work, publication or website either in electronic format or
by transfer to any other site without the express authorisation of the Administration of Vamos Kombinar. The
use of this material without authorisation is a crime punishable by law!
Vamos Kombinar, Unip, Lda manages the www.vamoskombinar.pt site, with the aim of improving public
access to information. Vamos Kombinar, Unip, Lda intends this information to be up to date and accurate
and will try to correct any errors that are communicated to it.
Content on the www.vamoskombinar.pt site does not constitute advice or recommendation, nor establish any
contractual relationship of liability. Vamos Kombinar, Unip, Lda is not liable for any loss or damage, direct or
indirect, suffered by any user, with respect to the information contained on the www.vamoskombinar.pt site.
Vamos Kombinar, Unip, Lda cannot guarantee that a document available on the www.vamoskombinar.pt site
exactly reproduces an officially adopted text, as there is permanent mobility of information in relation to the
specific contingencies of tourist activity: reservations and availability, adjustments of transfer times and
weather conditions, among other unforeseen conditions .
Vamos Kombinar is committed to protecting the personal privacy of visitors and users (private and business)
to the www.vamoskombinar.pt site in accordance with the General Data Protection Regulation (EU)
2016/679 of the E.P. and the Council of 27 April (GDPR).
Personal information is understood to mean all data collected for registration as a user and/or information
Vamos Kombinar will only collect the personal/company information essential for verification of the data
provided. All other information that the visitor has voluntarily provided will be guaranteed confidentiality.
When you provide us with your personal/company information, you are authorising the promoters of the
www.vamoskombinar.pt site to use this information in the way and purposes described in these legal notes
and on the website itself.
Links – Hypertext Connections
Vamos Kombinar is not responsible for the quality or truthfulness of statements reproduced on sites reached
through the hypertext connections, also called "hyperlinks" or "links", present on the www.vamoskombinar.pt
The www.vamoskombinar.pt site is governed by Portuguese law.
For any additional clarification contact us.
The content described here establishes the conditions that determine the use of this website and regulates
the conditions of the process of purchasing products on it, and is accessible at all times on the website.
Vamos Kombinar, Unip, Lda. hereinafter also referred to as Vamos Kombinar, invites you to carefully read
These Terms & Conditions may be changed at any time, and in these circumstances, we will post an
updated version on the website and an alert, advising you of its new version. The use of the website as well
as any reservation made, after Vamos Kombinar have published a new version of the Terms & Conditions,
will be subject to the current version of the Terms & Conditions, which must be expressly accepted before
submitting the order.
Prerequisite to make reservation.
To place an order on the website, you must be at least 18 (eighteen) years old, and when using this website
declare that you fulfil these conditions.
Request for Information and/or order
The website allows you to make a request for information or purchase through the "reservation request"
functionality. It is not necessary to register for this purpose. Either way, you should make sure that the
mandatory information you provide is correct and complete. We only request the personal data strictly
necessary to execute your request, which will only be used for this purpose. By using the website, you
undertake not to make false or fraudulent requests, and Vamos Kombinar may, if it considers that an order of
this nature has been carried out, proceed with its cancellation and inform the competent authorities.
Requirements to make the reservation
When registering on the website, you should make sure that the mandatory information you provide is
correct and complete. We request that you inform Vamos Kombinar of any changes to your identification
data, such as postal address, e-mail address, and other contact information, promptly updating your
personal information on the website.
Availability of products/services
All product reservations will be subject to availability. Consequently, if there is any difficulty regarding the
provision of tourist services, or if they are unavailable, Vamos Kombinar will inform you of this unavailability,
and cancel the booking or reimburse the amount you may have paid, within a maximum period of thirty (30)
Upon receipt of the reservation request, Vamos Kombinar will confirm availability of the supply, notifying the
customer of the amount plus shipping costs. The processing of the order starts on proof of payment.
The applicable law requires that information or notifications be sent in writing. By using this website, you
agree that the notifications sent by Vamos Kombinar will be sent by electronic means.
For contractual purposes, you agree to use this electronic means of communication and acknowledge that all
contracts, notices, information and other notifications sent electronically satisfy the legal requirement that
such notifications have been made in writing. These conditions will not affect your statutory legal rights.
Doubts and Clarifications
In case of doubts about these Terms & Conditions, you can contact Vamos Kombinar through the same
contact form available on the website, through the telephone number +351 933 348 028, or by email
Customer service hours are Monday to Friday between 9:00 and 12:30.
Vamos Kombinar shall make every reasonable effort to fulfil its obligations.
However, it cannot be held liable for any non-compliance or delay in fulfilling any of its obligations, which are
due to events that are beyond its control ("Force Majeure").
Force Majeure shall be understood as any unforeseeable and/or unavoidable fact, act, event, occurrence,
failure, omission or accident, or any others, which are unintentional and beyond our control, including, but
not limited to, the following:
General strike, or other forms of protest;
State of siege or emergency, public disorder, revolt, invasion, terrorist attack or terrorist threat, war (whether
declared or not) or threat of or preparation for war;
Fire, explosion, storm, flood, earthquake, landslide, epidemic or any other natural disaster;
Impossibility of using trains, boats, aircraft, motor transport or other means of transport, public or private;
Impossibility of using public or private telecommunications systems;
Decisions, decrees, laws, regulations or other normative instruments or decisions of any government or
Any obligations of Vamos Kombinar arising from Contracts shall be deemed suspended during the period in
which the Force Majeure occur, giving Vamos Kombinar an extension of the time limit to comply with such
obligations, for a period of time equal to the duration of the Force Majeure period.
Vamos Kombinar shall use all reasonable means to end the causes of Force Majeure, or to find a solution to
enable it to fulfil its obligations under the Contract in spite of Force Majeure.
Links from the Website
Links to other websites and/or third-party material referenced on the website are provided solely for the
purpose of obtaining information, and Vamos Kombinar has no control over the content of these websites or
materials, and therefore, cannot be held responsible for any damage or losses arising from the use of those
All questions regarding the application or interpretation of these Terms and Conditions and also, any legal
action arising from their interpretation, validity or breach of the contract agreed between the parties, are
subject to the competent Portuguese courts.
Portuguese law shall be applicable to any such legal action, with the express renunciation of any other.
ALTERNATIVE CONFLICT RESOLUTION
In the event that you are dissatisfied with the purchase of a product or with the service provided on the
Vamos Kombinar website, you may also, without prejudice to the right to submit the dispute for the
consideration and decision of a court, appeal to one of the Alternative Dispute Resolution Entities listed on
the consumer portal, on the website www.consumidor.pt, or Online Consumer Dispute Resolution identified
on the websitehttps://webgate.ec.europa.eu/odr.
The alternative dispute resolution entities currently in existence are as follows:
(i) Lisbon Consumer Conflict Arbitration Centre: http://www.centroarbitragemlisboa.pt/
(ii) Vale do Ave Consumer Conflict Arbitration Centre / Court of Arbitration: https://www.triave.pt/
(iii) CIAB – Consumer Information, Mediation and Arbitration Centre / Consumer Court of
(iv) CNIACC – National Centre for Consumer Information and Arbitration of
(i) Coimbra District Consumer Conflict Arbitration Centre: http://www.centrodearbitragemdecoimbra.com/
(vi) Algarve Centre for Consumer Information, Mediation and Arbitration of
(vii) Porto Consumer Information and Arbitration Centre: http://www.cicap.pt/
(viii) Madeira Consumer Conflicts Arbitration Centre: http://www.srrh.gov-
(ix) Arbitration Centre of the Autonomous University of Lisbon: http://arbitragem.autonoma.pt/